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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Swinburne

November 10, 2024

1  out of  5
rating by Jason Swinburne
"Had State Farm for 27 years. recently filed a claim where the assigned State Farm agent recommended people to help mitigate damage that elderly brought about asbestos into our home. Our policy was the abruptly cancelled without warning while this was going on. After losing our basement and inventory because of the asbestos exposure we then had a State Farm agent come to our home who laughed in our faces and called us ridiculous and wanted us to use old and damaged materials to restore our basement. Yes, a State Farm claims adjuster came to the home of someone affected by negligent asbestos and damage and laughed in their face. Do not use this agent and do not use State Farm. Get your insurance elsewhere."
We responded:
"We’re genuinely sorry that your experience with State Farm was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue that arises. I have referred your complaint to our claims department, as this issue concerns decisions made by claims and our underwriting departments. As your claim involves a Public Adjuster, all communication concerning this claim will be directed to your Public Adjuster. With the utmost respect to your privacy, we do not share any details around claim or policy information in a public forum. Please know, our State Farm Agency is committed to delivering exceptional customer service to our policyholders."
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Sharon Brown

August 19, 2024

5  out of  5
rating by Sharon Brown
"I had 2 sit downs with Qindan Luo , Account Manager at State Farm Grand Ave office. I was lucky! Qindan is very knowledgeable and patient. I had many questions with regard to car insurance and she walked me through it and was able to help save me and my son some money on our policy. Qindan was responsive, knowledgeable and patient with my many emails and calls. She is a true asset to your location."
We responded:
"Sharon, we appreciate you taking the time to share your experience with our team. Qindan is one of the best and we appreciate you sharing this with us. Jim"
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Andrew Jusino

August 13, 2024

5  out of  5
rating by Andrew Jusino
"Jason Klar’s customer service is next level. Jason does a great job at making me feel valued while being able to answer any question I have. He is very professional and knowledgeable."
We responded:
"Andrew, thank you for the great review, we appreciate your business and trust in our office."
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DAVID BAILON

August 13, 2024

5  out of  5
rating by DAVID BAILON
"The moment i got my car i got recommended by State Farm from a friend and Maria Mendoza help me with everything to help me with my car insurance, whenever i need help Maria Mendoza always helps me with every problem i have such great service from her and State Farm."
We responded:
"David, thank you for trusting our office for your insurance needs and recognizing the great care Maria takes with all our clients. Jim"
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El Rojas

August 12, 2024

5  out of  5
rating by El Rojas
"Maria Mendosa is the best she is very professional and always is available for helping me. Thank you Maria 👏👏"
We responded:
"Thank you giving Maria a great review and sharing your experience."
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Sharlyn Mejia

August 12, 2024

5  out of  5
rating by Sharlyn Mejia
"I must have called atleast 4 other insurance companies prior to choosing State Farm to insure my car. I will say I had a million questions regarding my policy and the agent I was assigned (Caroline) was super professional and knowledgeable regarding all my questions. I truly feel like this process super smooth and all my questions were answered. Thank you state farm for the peace of mind."
We responded:
"Sharlyn, we are so glad we were able to help answer your questions and take care of your insurance needs, we appreciate you trusting our office. Jim"
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Anthony DiPietro

August 12, 2024

5  out of  5
rating by Anthony DiPietro
"Great customer service, answered my questions in a timely and orderly manner, thanks to Jason."
We responded:
"Anthony, thank you very much for taking the time to submit a review and recognizing the great job Jason does. We appreciate your business and trust in our office. Jim"
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john luff

August 12, 2024

5  out of  5
rating by john luff
"100% recommend. Jason Klars customer service is unmatched and his knowledge of his craft is almost as impressive as his professionalism. He's both a gentleman and a scholar. Thanks state farm!"
We responded:
"John, we appreciate your support and the great review. Thank you for choosing our team for your insurance needs. Jim"
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Freddy 00

August 8, 2024

5  out of  5
rating by Freddy 00
"I just had the pleasure of working with Caroline, and let me tell you her dedication to ensuring I was able to insure and get my new vehicle was outstanding. I spoke to various reps in different insurances, and nobody came close to her speed, efficiency and kindness. Will highly recommend her to anyone in need of insurance , thank you !!"
We responded:
"Freddy, thank you taking the time to recognize the great care Caroline gives our clients. We appreciate you trusting our office with your insurance needs. Jim"
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Kreative K

August 7, 2024

5  out of  5
rating by Kreative K
"I was seen by an agent called Jelissa, she was very helpful when it came to answering my questions regarding their policies on the call. She took the time to explain them to me patiently and provided me with best quote. Awesome service, highly recommend her.👍🏼"
We responded:
"Thank you very much for taking the time to recognize Jelissa and how she cares for our clients. We appreciate you choosing us for your insurance needs. Jim"
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Paul No

August 6, 2024

5  out of  5
rating by Paul No
"I recently took out a policy with Jasons assistance. the experience was fast, easy, and he made sure i understood every detail of my policy in full. we were able to complete the whole process over the phone and i did not even need to make my way to the office. I will definitely recommend him to all my friends and family."
We responded:
"Paul, thank you for the great review and recognizing how Jason takes care of our policyholders. We appreciate your trust in our office. Jim"
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Anthony M

June 20, 2024

5  out of  5
rating by Anthony M
"Great experience working with Justin G from this Statefarm branch. He is very knowledgeable on the insurance best plans and always very responsive. Fast response times and very informative. Thank you Justin G! Would highly recommend this agent."
We responded:
"Dear Anthony, Thank you for your positive review of Justin G from our State Farm office. We greatly appreciate your feedback and recommendation. Justin's knowledge and responsiveness have provided you with a great experience, and we look forward to serving your insurance needs. Best regards, Jim"
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Monique fenty

May 29, 2024

5  out of  5
rating by Monique fenty
"Justin is a such helpful reliable agent. Every other insurance company gave me such a hard time with any car I needed a quote for. But he made this process a breeze. I will recommend him to anyone else that’s looking for insurance."
We responded:
"Monique, we are so happy to have you part of the State Farm family . Thank you for choosing our team for your insurance needs. We also appreciate you mentioning the great service you received from Justin."
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christopher Dominguez

May 9, 2024

5  out of  5
rating by christopher Dominguez
"I had a great experience with Justin G from this State Farm Branch. He was transparent, reliable, & accommodating to all the inquiries I had regarding switching my car insurance for 3 vehicles from PA to NY, I ended up accepting the quote he gave & im highly satisfied with his exceptional customer service. Highly Recommend Justin for all your insurance needs!"
We responded:
"Christopher, thank you very much for taking the time to review your experience with our office. We appreciate you selecting our office to handle your insurance needs. Justin is one of the best when it comes to helping people get the coverage they need."
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Elio's Ice Cream

April 18, 2024

5  out of  5
rating by Elio's Ice Cream
"Great experience working with Justin G from this location. He was considerate of understanding the type of coverage our business was looking for and was very consistent with his responses. Would definitely recommend this agent."
We responded:
"Elio's Ice Cream, thank you for choosing our office to help with your business insurance needs. We are very excited to have you as a client. And we know Justin will take great care of you. Jim"
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Kieran Nolan

April 11, 2024

5  out of  5
rating by Kieran Nolan
"The staff is amazing! Honest and very trustworthy! Highly Recommend"
We responded:
"Kieran, thank you for the great review, w appreciate your business and trust in our office. Jim"
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Jessie Linglee

April 10, 2024

5  out of  5
rating by Jessie Linglee
"Justin so reliable, honest and operate with integrity. I recommend him to anyone who is looking to join State Farm insurance. Justin always takes the time to answer any questions I may have, and provides me with all the options available. Justin is the best Agent I ever had, he’s been my agent for 5 years!! I’ll recommend him to anyone 👏🏽☺️."
We responded:
"Jessie, thank you so much for talking the time to recognize the great care Justin has for those he works with. We appreciate your loyalty and trust you have for our office. Jim"
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Tuty Alv

February 19, 2024

5  out of  5
rating by Tuty Alv
"I had a pleasure working with Isaac , he’s very professional and helpful . I highly recommend him he was very detailed ,informative and patient . Thank you"
We responded:
"Tuty, We appreciate you choosing our agency for your insurance needs. Thank you for taking the time to give us a review and recognize the care Isaac takes with our customers. Jim"
Profile photo of CESAR AUCAPIÑA (THE MANAGER)

CESAR AUCAPIÑA (THE MANAGER)

December 26, 2023

5  out of  5
rating by CESAR AUCAPIÑA (THE MANAGER)
"STATE FARM FUE MI PRIMER SEGURO DE AUTO, ESTOS CHICOS ME AYUDA4ON AMABLEMENTE, NO DUDES EN IR A ELLOS, NO TE DECEPCIONARÁN, MERECIDO 5 ESTRELLAS"
We responded:
"Cesar, thank you so much for trusting us to handle your insurance needs. We appreciate your loyalty and taking the time to give us a review. Have a wonderful day, Jim"
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emanuel G

August 15, 2023

5  out of  5
rating by emanuel G
"From the first day I came here looking for car insurance a couple years back and even today they have been absolutely amazing. I have nothing but great things to say about them when I call them for any questions or assistance I need they are always extremely professional and the process is quick and smooth. I've always been treated great and I would definitely recommend you come here if you're looking for insurance you can't go wrong."
We responded:
"Emanuel, thank you so much for your trust in our office and for the great review. "
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chris and mike 0329

July 11, 2023

5  out of  5
rating by chris and mike 0329
"Fast and affordable."
We responded:
"Chris and Mike, thank you for the five star review and thank you for choosing our office for your insurance needs."
Profile photo of Hai •-•

Hai •-•

July 1, 2023

5  out of  5
rating by Hai •-•
"We came here once and we got a very nice man that helped us for free"
We responded:
"Hai, Thank you for the 5 start review, we appreciate the shout out and your business. Jim"
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T b

June 29, 2023

1  out of  5
rating by T b
"I just want to add my son to 2nd, he is over 25 years and have over 2 year on driver license and never have accident , I want to know how much the bill will increase from currently $140 a month, The answer is State farm can add but can not say how much will increase on my monthly bill , I ask if the bill increase from 140 to 400 can I cancel him out the answer is NO. can anyone from state farm see is this make sense? but anyway I told her I'm out in 6 months from this company."
We responded:
"TB, so sorry we were not able to give you the quote, unfortunately the company only gives us the price after the household member is added for existing policies. If there is a drastic change in the premium, please contact us to see if there is anything we can to to reduce the premium. We do appreciate your business and wish we could be more helpful. Thank you for the opportunity to respond. Sincerely, Jim"
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Adam Singer

June 20, 2023

5  out of  5
rating by Adam Singer
"Very knowledgeable, and fast service."
We responded:
"Adam, thank you for the review and for choosing our office. We appreciate you. Jim"
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Charmaine Pinnock

June 13, 2023

5  out of  5
rating by Charmaine Pinnock
"I worked with Justin G to secure home insurance and it was an absolute pleasure. Justin was professional, respectful of time and very knowledgeable of the product. I would recommend this agency to anyone who want excellent customer service."
We responded:
"Charmaine, we are so glad we were able to help you with your home insurance and welcome to our agency. Thank you for recognizing the great care Justin has for our clients. Jim"